Room

Location

• 

  Approx. 10 minutes by car to the Namino ue beach.

• 

  Approx. 15 minutes by car to The National Theatre Okinawa

• 

  Approx. 20 minutes by car to Shuri Castle Park

• 

  Approx. 15 minutes by car to Naha Airport

• 

  Approx. 10 minutes by car to T Galleria by DFS, Okinawa

• 

  Approx. 3 minutes by car to Makishi public market.

• 

  Approx. 30 minutes by car to Chatan City American Village

• 

  Approx. 2 hours 15 minutes by car to Okinawa Chura Aquarium

MAP

Our hotel offers a good location for both sightseeing and business.

Hotel Kokusai Plaza

• 1-4-10 Matsuo, Naha, Okinawa Prefecture 900-0014
• Tel. +81-98-862-4243
• Just in the middle of Naha International Street.
  • Approx.15minutes by car from Naha Airport.
  • 5 minutes on foot from Prefectural Office Station of Okinawa Urban Monorail.

Located on an international street, it is very convenient for business and sightseeing, and accessible to remote islands.

Information

Check in/check out time

2: 00 pm / 11: 00 AM

Shipping of home courier delivery

We accept it at the front desk. Contact our staff at front desk when ordering.

Receiving courier delivery from your home

Fill in your name and check-in date on the shipping slip, and send the item to us. Also, contact us beforehand is appreciated.

Luggage storage services

We are able to store your luggage temporally before check-in or after check-out.

Laundry

Laundry is available to order at front desk. Contact our staff at front desk when ordering.

Taxi and rental car arrangements

We arrange taxis (both general and sightseeing) and rental car etc.

Tourist information

You can browse tourism magazines and neighbor MAP in the neighboring MAP lobby.

Document Copy and FAX

We accept it at the front desk. Contact our staff at front desk when ordering.(Chargeable)

Soft drinks vending machine

Soft drinks vending machine is available at 5Fl and 8Fl.

Alcohol beverage vending machine

Alcohol beverage vending machine is available at 5Fl.

VOD ticket vending machines

VOD ticket vending machines locate at 1Fl. 5Fl and 8Fl.

Coin-operated wash-

Japanese Yen coin-operated wash-machines is available at 3Fl. (chargeable)

Parking fee

Parking fee is ¥900/ night

AED

AED is locating at1F

FAQ

Accommodation and reservation

QHow about the time of check-out limit?

ACheck in is after14:00 hours and check out is till 11:00 hours.

QIs there a curfew?

AThere is no curfew at our hotel.

QIn case extend my planned check-out time, what shall I do?

AExtended stay is acceptable. A separate fee will be charged.

QIs credit card available?

AYes, we accept payment with credit card.

QWhat if my planned check-in time behind?

AContact our hotel in advance if the check-out time exceeds 21 o'clock.

QCan I specify rooms?

AWe accept it as a request upon reservation. Note that it may subject to change depending on availability and we can not make a promise.

QCan I stay with pets?

AOur hotel do not accept staying with pet.

Q I have no computer with me, is there a place to access the internet?

ACustomer is available to use a computer for internet browsing free at 1Fl lobby. We provide rental LAN cables for your laptop PC. Laptop PC rental is also available at front office.

QCan I boil drink water in your room?

AElectric kettle is available in all rooms. Tap water is available for drinking.

Guest rooms

QCan I have Internet in my room?

AWi-Fi connection is available in your room.

QDo you provide non-smoking floors and non-smoking rooms?

ABoth smoking and non-smoking rooms are available. Contact us when making a reservation.

QIs there mini-bar in the room?

AWe serve green tea leaves in your room. Also provide kettle for hot water boiling. In addition, vending machines are located in the hotel.

QDo you have VOD (Video on Demand) or paid broadcasting system?

A VOD is available for 1000 yen per night with the TV set in the room.

QDo you equip an ironing facility?

AWe provide ironing equipment. Contact us at the front desk.

QDo you provide an air purifier?

AWe provide it.

QDo you equip bidet toilet with hot water shower?

AIt is installed in all rooms.

QIs the room sea-view?

APlease note all of our hotel rooms are city view.

QDo you have room service for meals?

ARoom service is not available.

QIs massage service available?

AWe arrange affiliated massage therapist from 7:00 pm to 2:00 am.

QIs triple room / forth room available?

ATriple rooms are available.

Services

QDo you accept to keep my luggage here before my check-in and for a while after check-out?

AWe will keep them at the front desk. Ask hotel staff at front desk.

QIs reservation of a rental car or sightseeing bus available?

AReservation is available. Contact our staff at front desk when ordering.

QDo you have Japanese Yen coin-operated wash-machines?

AThere are Japanese Yen coin-operated wash-machines on the 7th floor of the guest room floor.

QCan I copy or fax document?

AWe accept it at the front desk.

Facilities in the hotel

QDo you have an ice cube maker?

AIt is locating at the 7th floor of the guest room floor.

QIs there a mini store in your hotel?

AThere is no store in our hotel.

QIs there an ATM corner in your hotel?

AOur hotel does not have it.

QIs there a large public bath?

AOur hotel is not equipped with it.

QDo you have massage services?

AOur affiliated massage therapist is available.

Parking lot

QIs there a parking lot?

AWe have established a parking lot that can store 20A'shotels.

QHow much is the fee of the parking lot?

AIt is ¥900-/ night.

QHow about the parking lot usage time?

AThere is no restricted time for the usage during your stay.

QCan I reserve a parking lot?

AUse is on a first-come-first-served basis due to the capacity. In addition, we do not accept reservations.

Payment

QDo you issue a receipt?

AWe handle it at the front desk. Ask at the staff when requesting.

QIf I cancel my reservation, will I be charged a cancellation fee?

ACancellation fee will be charged as below.

• Cancellation of the day: 100% of the room charge
• Cancellation of the previous day: 50% of the room charge
• Cancellation 2 days before: 30% of the room charge

Others

QIs there a nearest railway station?

A“Prefectural Office Station" of Okinawa Urban Monorail locates 5 minutes on foot from our hotel.

QIs there a post office around your hotel?

A“International post office" locates 5 minutes on foot from our hotel.

QIs there a harbor near the hotel?

AThere is a "Tomari Pier terminal building" about 15 minutes on foot from our hotel.

QDo you provide a transfer service?

ANote that our hotel do not offer pick-up service.

QCan you keep my luggage before check-in or after check-out for a while?

AThe staff stands by 24 hours a day, so your luggage can be stored and handed over to guests at any time. We will hand you a baggage number card when you deposit it, and it is necessary when you receive your baggage.

QCan I reserve a rental car?

AWe introduce the rental car station near our hotel. Contact hotel front desk staff.

QDo you provide massage services?

ABetween 7:00 pm and 2:00 am the following day are available.

QDo you have a curfew?

AOur front desk staff is available for 24 hours. There is no curfew.

QIs it possible to send courier parcel ahead of check-in?

ASend it to our hotel at your convenient date and time. We will receive your package and keep at our front desk. We will hand it at check-in. Send your courier parcel to the following address Send to：1-5-7, Matsuo, Naha - shi, Okinawa 900 - 0014 【Precautions when shipping】 ※Clearly indicate your name. In addition, fill in your expected accommodation date in the remarks on the shipping slip. ※Contact the courier company you use about days of transportation. ※Show us the shipment slip when you receive your luggage.

QIs it possible to ship out my luggage by courier etc. from your hotel after checkout?

AWe accept it 24 hours at front desk. We handle: 1. Yu-Pack parcels, and 2. Kuroneko-yamato courier.　 ※ Contact the front desk staff.

QIs there any shop inside the hotel? Or is there a convenience store nearby?

AThere is no shop inside the hotel, but convenience store "Lawson" (open 24 hours) is located 1 minute on foot from the hotel.

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QIs there an ATM in the hotel?

AThere is no ATM in the hotel. There is an ATM in convenience store "Lawson" which is 1 minute on foot from our hotel.

QIs there a vending machine in the hotel?

AWe have a vending machine for drinks on the 5th floor. (including alcohol beverages) and 8th floor vendor section.

QIs there an ice machine in the hotel?

AThere is no ice machine. , Consult with the front desk staff about ice cube supply.

QCan I get laundry on the same day?

ABring it to the front desk by 8 am. Laundry will be finished by 8 pm on the day, and can receive it at the front desk.

QIs internet connection in the room available? Are there any precautions?

AAll the rooms equip LAN cable connection. (renting LAN cable is free at the reception desk) Your own personal computer etc. are able to connect to the internet for free. In addition, we have installed a free internet browsing computer in the lobby.

Privacy Policy

1．Acquisition of personal information

Hotel Kokusai Plaza acquires personal information in a proper and fair manner, within the scope of our business needs.

2．Personal information held by Hotel Kokusai Plaza

1. Customer name, address, gender, age, date of birth, e-mail address, telephone/ fax number, customer code, occupation/company name, account number, etc.
2. E-mail address and password to use the website operated by the hotel.

3．Use of personal information

1. Personal information held by Hotel Kokusai Plaza may be used for the purpose of providing services of Hotel Kokusai Plaza and affiliated companies. ※ Information on products / services , various events, campaign etc. handled by Hotel Kokusai Plaza and affiliates.
2. The Hotel Kokusai Plaza may provide information and services via postcard, letter and mail. However, if there is a request of the customer, we will suspend promptly.
3. The personal information of the customer, which is owned and managed by Hotel Kokusai Plaza, may notify the customer's name and address to the company that commissioned the service such as shipping and mailing. In that case, we will conduct necessary and appropriate supervision of those entrusted so that the safety management of the entrusted personal information is achieved.

4．Protection system of personal information

The Hotel Kokusai Plaza establishes a personal information protection administrator, and maintains the system to properly protect personal information, and aims to ensure the protection of personal information to officers and employees. In addition, we conduct periodic audits and revisions in accordance with relevant laws and other norms and in-house regulations, and continuously implement and improve them.

5．Personal Information Safety management measures

Hotel International Plaza will take safety management measures to prevent and correct unauthorized access to individuals, loss of personal information, destruction, alteration, and leakage, etc.

6．Provision of personal information to third parties

Hotel International Plaza will not provide personal information to third parties without the prior consent of the customer, except as stipulated by law.

【Contact Us】

• Hotel Kokusai Plaza
• 1-4-10 Matsuo, Naha, Okinawa Prefecture 900-0014
• TEL:+81-98-862-4243 FAX:098-862-8481